Frequently Asked Questions

Online Dispute Resolution (ODR) uses technology to facilitate the resolution of disputes between parties. It involves negotiation, mediation, or arbitration, or a combination of all three, conducted primarily through an online platform.

Yes. Arbitral awards rendered through RESOLVO360 are legally binding and enforceable in courts globally under the New York Convention and domestic arbitration laws, provided both parties agreed to arbitration in writing.

Most cases are resolved within 45 to 90 days from the date of filing. This is significantly faster than traditional court litigation, which can take years.

Costs depend on the claim amount and complexity. We offer a transparent fee schedule on our platform. Typically, our fees are a fraction of traditional litigation costs.

Filing fees are generally non-refundable. However, if a case settles early in the process, a portion of the administrative and arbitrator fees may be refunded according to our Fee Schedule.

Absolutely. RESOLVO360 employs enterprise-grade encryption and strict access controls. All documents and communications are stored on secure servers with bank-level security.

Yes. Unlike public court records, all arbitration and mediation proceedings on RESOLVO360 are strictly confidential, protecting your business reputation and sensitive information.